Newsroom

Ambassadors prove they’re good sports on New Road outing

Iconic New Road played host to 250 Worcestershire Ambassadors for the organisation’s annual cricket day. Ambassadors and their guests enjoyed lunch and afternoon tea in the Chestnut Marquee and cheered Worcestershire to victory over Nottinghamshire in a Royal London One Day Cup group match. Also present were representatives of the Ambassadors’ charities for 2019, St Paul’s Hostel and Worcester Community Trust, who will benefit from a diverse range of events…

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BMC blog: 5 ways to shape your reputation Richter scale

Reputation matters more than any other aspect of business. Unconvinced? Well think on – 90 per cent of businesses that suffer a loss of data go out of business within 18 months. Why? Because no one trusts them anymore. Their reputation is shattered. Customers (and maybe suppliers and other contacts) run for the hills and keep on running if you let them down and appear untrustworthy. So how can you…

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BMC blog: Why reputation is crucial to your business

What is the most important attribute of every business? It is reputation. Reputation is cut from the same character cloth as trust, integrity, reliability and responsibility. And reputations are never fixed – they can be won, lost and sometimes shredded in seconds. Not that having ‘a reputation’ is necessarily a good thing either. The phrase “He’s got something of a reputation” is hardly likely to be a stunning recommendation of…

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New directors welcomed onto Ambassadors board

Worcestershire Ambassadors has appointed six new directors with a wealth of experience across a range of business sectors. Joining the board to help build awareness of the group and raise funds for its 2019 charities St Paul’s Hostel and Worcester Community Trust are Chris Green, James Green, Tracy Lowe, Sarah Mayo-Evans, Dawn Owen and Derek Simmonds. Chris Green is managing partner of communications agency Chris Green Media, James Green is…

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BMC blog: It’s a wrap – sell your service as a product

Stop me if you’ve heard this one before. You meet someone with a service to sell and they can’t quite explain (a) what it is and how it works and (b) how they can supply it you – oh, and probably (c) how much it is likely to cost. Confused? Join the queue. If you can’t quantify what you do and put a price on it how can people decide…

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Celebration Statue to be unveiled in West Bromwich in May

Work on the Celebration Statue is nearing completion and plans are in place for the ten foot bronze statue to be unveiled in New Square, West Bromwich on Wednesday, May 22. The Celebration Statue – created by sculptor Graham Ibbeson – represents ‘art in action’ as Laurie Cunningham, Cyrille Regis and Brendon Batson celebrate a goal being scored. The statue, however, symbolises more than just one goal – it is…

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National recognition for financial adviser

Droitwich-based Jane Newman has been named among the UK’s top rated financial advisers. Mrs Newman joins an elite list of the highest rated financial advisers in the country based on positive reviews from clients via VouchedFor.co.uk, the UK’s leading ratings site for financial and legal professionals. To gain a place in the rankings, which were published in The Times, each adviser had to receive at least 10 positive reviews with…

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Leading football academy expert among conference speakers

Manchester United academy programme adviser Tony Whelan is the keynote speaker an at all-day conference exploring how to put children’s interests first in football being staged in Worcester this month. Rebuilding the Belief 3 will be held at the CGM Media Centre in Blackpole on Friday, March 15 from 10am to 4pm. Also speaking at the event will be Gareth Farrelly, a lawyer and former Republic of Ireland international who…

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Why being a Soul Business matters in 2019

Our ethos at CGM is Soul Business – communicating from the heart to truly connect with people. Winning hearts and minds matters if you want to appeal to people logically (their minds) and emotionally (hearts). Actually, it’s all going on in our heads but how we feel counts hugely. Soul Business is based on fundamental principles that work best in life as well as business. It’s all about communicating with…

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BMC blog: Why ex in customer experience counts most

In a recent coffee shop queue, I overheard two business owners grumbling about their customers. Deemed as a necessary evil, their customers were cast largely as ungrateful, stingy moaners. A more positive approach should be to turn them into being thankful, generous and appreciative. After all, customers form the bedrock of any prosperous business so there’s no place for this kind of negativity. We also know it is harder to…

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